To initiate a return You simply need to:
1. Reach out to us on our store's support chat or email us at email@example.com within 14 days of receipt of your purchase with your Order number and the email you used at your purchase.
2. Provide us the reason for your return (The purpose is to enhance our quality and to serve you better)
Once we receive your return and verify the quality, we will send you a confirmation email and process your refund to the payment method used in the original order. Please allow us up to 10 business days after receiving your order to process. We will send you an email when our team has processed your refund to you so you know it is on the way. Please note that customer is fully responsible for the postage fees and we are not liable for any lost packages. Our advice is to use a traceable shipping service to return the item. Thank you for your understanding!
Our mailing address is:
49 High Street, 3rd FLOOR Barrie ON L4N 5J4